Frequently asked questions

Frequently Asked Questions



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What are Wagering Requirements and what are my benefits?

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What happens if I have purchased my cards and I get disconnected from the game?

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Why can I not connect to the chat server?

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Can I keep my card numbers from game to game?

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How do I cash out and get paid?

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How will my transactions appear on my bank or credit card?

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Are my payment card details secure?

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How do I know the bingo games are fair?

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I received a Free Spins voucher, how do I claim it?

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How do I get support?